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Unified Modernization

Customer Portal Documentation

Project Status

Launch Target

January 1, 2026

Database Scale

Services1.4M
Users19K
Service IDs229+

System Architecture

Technical infrastructure and data flow

Serverless Architecture
Stripe Integration
ColdFusion Compatible

Unified Frontend Architecture

The customer portal is part of a unified modernization that shares infrastructure across:

Public Website

All customers order here

Customer Portal

Existing customers manage accounts

Deep Lawn

Instant quotes for both

Unified System Flow

Existing Infrastructure We Build On

  • 19,137 existing portal users
  • 127,880 historical orders
  • 35,324 service locations
  • 1.4M completed services

Shared Components

  • One MySQL database (existing + new)
  • Stripe for all payment processing
  • Deep Lawn for property analysis
  • ColdFusion backend (unchanged)

Performance Requirements

<2s

Page Load (p95)

<500ms

API Response

<5s

Webhook Processing

100

Concurrent Users